• Yes, an email of reservation confirmation will be sent to the address with the terms and conditions of the property.

• You may review or modify your reservation online using your first name, last name, and reservation confirmation number or you may contact the reservation team for the changes you require. 

• At any time before submitting your reservation, you can select "Edit” under “Selected Dates and Details” within the "Reservation Summary".
  

• As per Ethiopian government regulation, Visa is required for more than 12 hours stay within the country. Visa is not required for transit passengers with less than 12 hours stay. As the visa requirements may change without prior notice, please check https://ethiopiavisagov.com/ in advance of your departure. 

• Yes, the hotel provides complimentary Wi-Fi for in-house guests.
  

• There are various scheduled activities at the health club, you may check them out upon arrival.
• There are various functions at the Blu Jazz Club that are accessible to the public.

Please check and confirm in advance if fees apply. 

• Please check the career section on the website and submit CVs according to the guideline.

• Yes, Shuttle service is provided by the hotel as complimentary to and from the airport.

• Yes, swimming and spa are complimentary for room guests.
  

• The Hotel has different rate grids, bed and breakfast/BB/, Half board/HB/ or Full board rate/FB/. Mainly online rates only incorporate BB rates.
  

• Our hotel is just 5 Minutes walking distance from Addis Ababa international airport.
  

• Yes, Rooms are sanitized for every departure according to WHO, CDC, and EPHI guidelines. Every room will be sealed with a sanitized sticker after each deep cleaning and sanitization process.

• +251 116818181 or +251116176389

• Yes, it is possible to pay for another guest’s room by credit card if you present the authority of credit card form given by the Hotel.

• The room you have selected on the online channel will only be available if and only if the room is not occupied on the specific date of your reservations. Hence, Rooms selected will be available.

• Yes, it is mandatory to send a credit card authorization form. But one credit card authorization form with a detailed description of Multiple rooms would also be accepted by the hotel.

• Yes, if your company has a special Rate code, you can use this special rate code to reserve online for the specific corporate rate.

• Yes   
  

•  Yes, the room bed type, View, and location are guaranteed as illustrated on the online reservation system.

• The minimum age to reserve a room is 18 Years old.
  

• A Third-party credit card authorization is when payment of a guest is done through company, travel agent, wholesale etc.

• An email confirmation will be sent through email. 

• Room Rates vary depending on the daily preferred rate. 15% VAT and 10% service charge will apply for the Rates.

• Yes! It is possible to book more than one room at a time. But all the terms and conditions apply to each room you have reserved.

• Room descriptions can be found on this website besides each room type.

• No, you may use your existing Sheba miles number.

• No, you do not have to set up an account or profile to make online reservations.

• If cancelation is made within 24hr of arrival time, a one-day full room charge fee will be charged.
• Cancellation and deposit policies vary by the hotel and confirmed rate. The policies regarding your specific reservation are provided at the time the reservation is made. They are also provided online, email, written, and faxed confirmations.
• Please contact us to receive additional information regarding your reservation.
• Contact us at Tel: 251 116818181 ext.8610 / 251116176389 Fax: 251 116671070 or Email:Reservation@ethiopianskylighthotel.com

• Only if you miss your arrival date you will be charged a one-night fee. Arriving late is free of charge.
• Reservations that have been guaranteed with a credit card and/or deposit are held for you until arrival. If you do not arrive at the hotel on your scheduled arrival date, cancellation policies will apply.

• Per the cancelation policy of the hotel, cancelation will only be allowed 24hrs prior to the arrival date.
• Change reservation is applicable on the system at any time of the reservation period.

• Yes, a credit card is required to guarantee reservations made online.

• No, Currently Ethiopian skylight hotel has not started rewarding points. But you can use your Sheba miles points for the hotel. 

• Yes, a deposit fee will be charged prior to your arrival at the hotel.

• Amex, VISA, Master, Debit card